Hunter’s unmanned inspection equipment automatically captures alignment and tire tread results in seconds when the customer pulls their vehicle into the service drive. Service advisors’ can promptly greet customers and present results on a tablet with Xtime Engage.
ST. LOUIS – Hunter Engineering has announced a new inspection integration with Xtime’s Engage and Inspect products. Through this relationship, Hunter inspection readings are instantly delivered to the Xtime Intelligent Diagnostic platform, resulting in a better customer experience, and increased tire and alignment profitability.
As alignment is one of the most profitable services a shop can offer, and tire tread is criticial to motorist safety, the Hunter and Xtime integration gives dealerships the opportunity to maximize service profits while boosting the service drive experience for customers through transparency and convenience.
Hunter’s unmanned inspection equipment automatically captures alignment and tire tread results in seconds when the customer pulls their vehicle into the service drive. Service advisors’ can promptly greet customers and present results on a tablet with Xtime Engage. This allows customers the opportunity to ask for needed tire and alignment services to be added to their repair order. The Hunter alignment and tire tread inspection results are also automatically integrated with Xtime Inspect for utmost technican efficiency by automatically populating the tire tread depth measurements in the inspection form. Customers can even approve alignment and tire service recommendations directly from their personal device such mobile phone.
For more information about Intelligent Diagnostics, contact your Xtime Performance Manager, or visit xtime.com/xtime-spectrum/engage/.
Xtime is the leading end-to-end software solution that drives customer loyalty and revenue for automotive dealers in each stage of the service process. With easy-to-use technology and industry experts, Xtime helps dealers meet changing customer expectations. As an advanced, connected solution that provides exceptional support, Xtime is committed to helping dealers deliver the ultimate service experience. Through transparency, convenience, and trust, Xtime Spectrum — comprised of Schedule, Engage, Inspect, and Invite — facilitates more than ten million service appointments monthly. Xtime is a Cox Automotive™ brand.